Communicate

Making powerful connections in IT & telecoms

Client

Communicate PLC

Project

The Communicate Rebrand

Services

Brand Identity, Brand Story, Design, Art Direction, Web Development

Sectors

Digital & Technology, B2B & Professional Services

Making powerful connections in IT & telecoms

The Brief

Communicate has grown, developed and changed over the years. But these changes haven’t been reflected in their brand or marketing. The company now needs a unified brand, that helps clarify their messaging whilst elevating their visuals in line with industry leaders.

Background

Communicate are IT, telecoms and cyber-security specialists, providing IP Telephone Systems, servers in their onsite data centres, PC’s & laptops on desks, full Backup and Disaster Recovery services, shared printers, remote monitoring services and even software supply and support.

The Solution

Better crafted a new proposition that encompassed all the services that Communicate provides. ‘Powerfully Connected’ became the key thought to build the brand around with everything from logo and typography to graphic elements and palette being engineered to express clear lines of connection between two points.

Making powerful connections in IT & telecoms

The Brief

Communicate has grown, developed and changed over the years. But these changes haven’t been reflected in their brand or marketing. The company now needs a unified brand, that helps clarify their messaging whilst elevating their visuals in line with industry leaders.

Communicate are IT, telecoms and cyber-security specialists, providing IP Telephone Systems, servers in their onsite data centres, PC’s & laptops on desks, full Backup and Disaster Recovery services, shared printers, remote monitoring services and even software supply and support.

Communicate has grown, developed and changed over the years. But these changes haven’t been reflected in their brand or marketing. The company now needs a unified brand, that helps clarify their messaging whilst elevating their visuals in line with industry leaders.

Better crafted a new proposition that encompassed all the services that Communicate provides. ‘Powerfully Connected’ became the key thought to build the brand around with everything from logo and typography to graphic elements and palette being engineered to express clear lines of connection between two points.

video

Connecting the dots

Our objective for the logo design was to evoke connections to multiple points. However, this had to be achieved by simplifying the clutter of the previous identity while elevating its execution to feel more akin to a national utility provider. By removing any unnecessary noise, symbology and colours, we arrived at a clean, corporate wordmark that still manages to remain approachable via its soft rounded letterforms.

Communicate brand device.

Integrating the points of connection into the word mark itself provided a concise visual metaphor, a satisfying animation and offered a link to the graphic element of the brand. These flowing connections appear across the brand, always linking two sides of an execution. They are always shown mid-connection, with green data flowing along their pathways, literally connecting the dots.

Communicate brand device.
Communicate brand device.

Connecting online and offline

While for Communicate, the majority of business starts offline, the website plays an important role in providing reassurance for new and existing customers alike. An updated and interactive design with refreshed content, refocused user journeys and refined service offerings helps elevate the brand. Strategic calls to actions and a refined structure combine to offer a more engaging user experience that integrates with the organisation’s marketing funnels and wider sales strategy. Another role the website plays is to aid the support experience for existing customers; through dedicated portals, service desk, live status pages and cyber incident help.

video

It's not being easy being green

Communicate wanted to retain their brand colours as it offered continuity and recognition at trade shows, where they were known as, “the guys with the green ties.” Building on this conversational reference point we took their previous green, lovingly christened “slime green”, and energised it making a powerful accent colour. Alongside this new accent, we added a range of contrasting greens to add flexibility. The result feels far more cohesive and refined while clearly signalling activity and successful connections.

Communicate folder.
Communicate service sheet.
Communicate business card.
Communicate banner.
Communicate banner.
Communicate van.
Communicate uniform.
Communicate USB.
“It’s the perfect time for a rebrand as the business has developed significantly over the past ten years. The new brand reflects our vision going forward and our streamlined full service offering. It’s taken time to refine our brand and we’re thrilled to have worked with Better throughout this process to finally bring our vision to life. We are thoroughly looking forward to seeing our new brand out there.”

Tony Snaith

CEO, Communicate