Home Group has recently announced the launch of it’s online community powered by Better Communities.
The ‘Online Community’ has been developed and launched to support ongoing customer and client engagement and develop insight into the needs of customers. Home customers will now have 24/7 online access to discussions with other customers, focus groups, polls, and surveys as well as direct access to feedback through the community.
The new virtual platform was launched in the latest Home Group newsletter with the article below:
“Online Community is an innovative approach to customer and client involvement and customer insight. The virtual community makes it easier for people to tell us what they think, discuss current and new initiatives within Home with other customers and to take part in surveys and polls about our services.
This is the first time that Home has utilised the power of social media with customers and clients and already you’re having an impact on what we do and the decisions we’re making.
Joining the community is easy. Follow the link from the Home Group website and register to join, answering a few short questions. You will be emailed your login details and you’re ready to begin.
Have a go and let us know what you think. You can also follow us on twitter @wearehomegroup.”