Middlesbrough Council

Forging a future facing place brand

Client

Middlesbrough Council

Project

Middlesbrough Place Brand

Services

Art Direction, Brand Guidelines, Brand Identity, Brand Story, Brand Strategy, Design, Digital, Web Development

Sectors

Local Authority, Property & Placemaking

Forging a future facing place brand

The Brief

The previous ‘can do’ strapline failed to resonate or inspire, with the visual style falling flat, and the brand guidelines proving unworkable; in short, the project had stalled. Middlesbrough’s brand needed a more meaningful story, a more consistent style and most importantly, comprehensive guidance to make it easier to implement. Crucially the story, hierarchy and design system needed to be versatile enough to resonate with everyone from residents and locals to international investors.

Background

With a five-year strategic vision to be recognised as an exciting, optimistic and successful place, Middlesbrough Council needed to communicate the reality of the people, place and businesses of the town. However, the previous brand wasn’t working hard enough to change perceptions and represent the significant regeneration of those three pillars of investment

The Solution

The existing logo suggested unity, diversity and strength — many things coming together as one. We built on this concept to offer a cohesive and meaningful brand system. Verbally we introduced the idea of ownership and flexibility, creating a dynamic strapline that can resonate at every level. Visually we expanded on the logo by creating an underlying grid, drawn from the M, to bring cohesion and structure.

Forging a future facing place brand

The Brief

The previous ‘can do’ strapline failed to resonate or inspire, with the visual style falling flat, and the brand guidelines proving unworkable; in short, the project had stalled. Middlesbrough’s brand needed a more meaningful story, a more consistent style and most importantly, comprehensive guidance to make it easier to implement. Crucially the story, hierarchy and design system needed to be versatile enough to resonate with everyone from residents and locals to international investors.

With a five-year strategic vision to be recognised as an exciting, optimistic and successful place, Middlesbrough Council needed to communicate the reality of the people, place and businesses of the town. However, the previous brand wasn’t working hard enough to change perceptions and represent the significant regeneration of those three pillars of investment

The previous ‘can do’ strapline failed to resonate or inspire, with the visual style falling flat, and the brand guidelines proving unworkable; in short, the project had stalled. Middlesbrough’s brand needed a more meaningful story, a more consistent style and most importantly, comprehensive guidance to make it easier to implement. Crucially the story, hierarchy and design system needed to be versatile enough to resonate with everyone from residents and locals to international investors.

The existing logo suggested unity, diversity and strength — many things coming together as one. We built on this concept to offer a cohesive and meaningful brand system. Verbally we introduced the idea of ownership and flexibility, creating a dynamic strapline that can resonate at every level. Visually we expanded on the logo by creating an underlying grid, drawn from the M, to bring cohesion and structure.

We are Middlesbrough posters.
We are Middlesbrough posters.

We are joining the dots

Using the previously established logo as a visual base, we extended and rationalised the design system to create a versatile grid of dynamic dots. This grid provides a cohesive element that unites every touchpoint and helps to build recognition. It can also be used in a myriad of ways — as a framing element, illustrative or content containers.
video

We are dynamic and flexible

Middlesbrough is not just one thing, it’s so much more. A one-dimensional strapline just won’t cut it. It’s a rich tapestry of vibrancy and diversity; a place built on hard graft, innovation and shaped by different cultures. Research showed time and again that the people of Middlesbrough are the heart and soul of the town, often acting as its harshest critics and its most vocal supporters in the same breath.

We wanted to create a dynamic and inclusive strapline that reflects this and builds on powerful themes like ambition, invention, determination and unity. It can be adapted across people, places and business, and used as a campaign alongside supporting adjectives to truly represent what makes Middlesbrough great — its people.

This new dynamic strapline not only invites ownership but also has the flexibility to last the duration of the council’s five-year vision. Most importantly, it speaks to everyone, from local people to international investors and about everything from parmos to Picassos.
video

We are one town, with many stories

Middlesbrough may be one town, but that town is made up of many people, places and businesses. People who are diverse, multicultural, young and old, quiet and outspoken all at once. Places that are surprising, cultured, vibrant and ever-changing. Businesses that are traditional, groundbreaking, local and global, industrial and independent.

We heard stories that charm, stories that surprise, stories that make people think again. Stories that would make visitors, locals, investors and businesses see Middlesbrough in a new light.
Middlesbrough Council portraits.

We make this place... and this place makes us

Over a hundred years ago, Middlesbrough began transforming iron ore from the Cleveland Hills into cities of steel across the globe. Grit, determination and transformation are part of the town’s DNA; qualities passed on from generation to generation. Middlesbrough has built bridges, forged new connections and welcomed strangers. Now it’s pushing boundaries like never before.

Once upon a time Middlesbrough built the world; now it’s shaping the future in ways that most people are unaware of. As a place it’s adaptive, agile, down to earth and proud. It’s people are good laughers, hard grafters and fine crafters. They’re creators and entrepreneurs, key workers and volunteers. They’re artists and musicians, designers and engineers. They’re family, friends, community and a place to call home.

We needed to create a brand system that would allow us to tell all the stories of Middlesbrough’s people, places and businesses by leveraging the collective pride of the people who make Middlesbrough.

We are engaging at every level

A key part of the brief was to create a brand that felt both authentic and local while still being capable of speaking to high-level, inward investment. The brand had to work across three different pillars; people, place and business. To differentiate content from each pillar, we used colour, ensuring that viewers could identify each focused deliverable at a glance.

The combination of our dynamic strapline, grid system and palette ensured that messaging could be appropriate to its context and audience while still feeling like part of a cohesive Middlesbrough brand.
Middlesbrough Council colour palette pillars.
Middlesbrough Council investment brochure.
Middlesbrough Council wayfinding.
Middlesbrough Council lamppost banner.
Middlesbrough Council lamppost banner.
Middlesbrough Council brochure spread.
“We are Middlesbrough is designed to build local pride and support businesses all around town. We’re going to tell the stories of our thriving businesses, community stalwarts and fearless young people. The team at the council that worked alongside Better care passionately about Middlesbrough. We love it for what it is and are excited for what the future holds.”

Andrew Glover

Head of Marketing and Communications, Middlesbrough Council

Middlesbrough Council magazine.
Middlesbrough Council app.
Middlesbrough Council tote bag.
Middlesbrough Council water bottles.
Middlesbrough Council tshirts.
“Having the space to tell uplifting stories from all walks of life is brilliant for us. One of wearemiddlesbrough.com’s biggest strengths is the exposure it gives to businesses. We want people to feel positive about our town. Ultimately that will help put money in the pockets of local families. I’m dead proud that this brand is made in Middlesbrough. Better’s design and development work has been top class.”

Andrew Glover

Head of Marketing and Communications, Middlesbrough Council