As part of our privacy and cookies policy we will obtain personal data about you such as your name and address whenever you complete an online form. For example, we will obtain your personal data when you contact us for any reason. We may also obtain sensitive personal data about you if you volunteer it during the completion of an online form. If you volunteer such information, you will be consenting to our processing it for the purpose of dealing with your request
We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data were obtained. These purposes include:
Unless you have asked us not to do so, we may contact you by mail, telephone, SMS, text/picture/video message, fax, email) about any of our services which may be of interest to you. If you prefer not to receive any further marketing communications from us, you can opt out at any time. See further ‘Your rights’ below.
We may disclose your personal data to:
We will use technical and organisational measures to safeguard your personal data, for example:
Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
You have the right to request access to personal data which we may process about you. If you wish to exercise this right you should:
We will action any data requests within 30 days of receipt.
You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right you should:
You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right you should use the manage preferences link within an email, or:
We welcome your feedback and questions. If you wish to contact us, please send an email to firstname.lastname@example.org or you can write to us at Better Studio, Plenary House, Queen’s Square, Middlesbrough. TS2 1PA, or call us on 01642 989158.